Case Studies —

DevOps Framework


Our client’s IT Division is progressing on its DevOps journey and sought to improve the two core functions of development and operations. While the product development teams are working well with the customer, the translation of requirements into operational capability needed to be refined.

north was engaged to analyse the current approach and to identify improvements that could be operationalised quickly and efficiently.

The north way

The client IT Division embraced DevOps for the promise of faster solution delivery, lower cost model and the ability to reduce technical debt. north worked with representatives of the various IT Division teams to determine what issues had been identified by the client with the current approach.  It was quickly ascertained that communication and cooperation between teams needed to be improved and that improved quality processes would assist the client.


north developed, presented, and delivered a quality assurance methodology (in effect a “how to” guide) to develop any solution through any development lifecycle and apply a light weight but mature quality assurance process. Additionally, north provided a framework for an ICT Pattern Library. The artefacts have been made accessible to all IT Division personnel to enable solutions to be crafted from reusable elements.

The engagement of north and the deliverables were completed over a compressed one-month timeframe. The resultant product provided the client with a practical and operational methodology and pattern library to guide their application development improvement program.